info@hand Features: Calendar System
info@hand offers a calendar system which is significantly more advanced than those found in most competitive CRM products. In addition to simply allowing users to see when their scheduled calls and meetings are coming up, the system includes such features as:
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Set call/meeting time and duration by simply clicking and dragging your mouse.
- Check for schedule conflicts when planning calls and meetings for multiple attendees, using the calendar grid view for group calendaring.
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Check Resource and Meeting room bookings on the calendar grid view - another 'meeting maker' capability of the grid views.
- Set on-screen or email reminders for any call or meeting - and get reminded by your computer, iPhone, iPad ...
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Use the calendar in different modes - for Timesheet viewing and time entry, for Project resource tracking, for Vacation planning and viewing, or for just seeing what your week is like.
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View Calls, Meetings, Tasks that are due, Project Task Assignments & Company Events - for yourself, for the whole company, by department, or for specific employees.
- Create Recurring meetings, Private meetings, or All Day meetings.
Email Management:
info@hand lets you compose and send email (text or HTML format), plus receive email from one or more accounts per user.
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Create custom email folders to hold your mail for filing.
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The system automatically links all mail to the history of Contacts, co-workers and customer Accounts referenced in email addresses contained in the message.
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info@hand can also organize and perform outbound email marketing campaigns
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Email addresses are auto-completed if you just type in a few letters of first or last name.
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Full text email search finds information in email body, not just email subject.
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Each user specifies retention period for different types of email, reducing clutter of irrelevant emails.
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Email signatures are provided as a convenient time-saver.

